At Carolina Scales, our goal is to provide you with impeccable scale calibration and certification services with the finest customer service in the Carolinas and Georgia. Our factory trained technicians provide service on a range of weighing equipment, from industrial scales to laboratory instruments. We will keep your equipment at the peak of accuracy and reliability.
Trained technicians can be dispatched to your facility for scale service and maintenance 24/7 to ensure your system is in perfect working order. We keep our technician’s vehicles stocked with common replacement parts and all the tools needed to provide emergency scale service within three hours—any call, any time of day. Our senior technicians have more than 30 years of scale service experience and knowledge that they bring to every service call.
For emergency scale and customer support call:
WHAT OUR CUSTOMERS SAY ABOUT OUR SERVICE
“The employees that come on site and do the calibration are easy to communicate with. Whenever I need something that’s priority or emergency, Carolina Scales will always respond if not the same day in 24 hours. That’s pretty awesome.”
“Carolina Scales offers a service that when I am in need they answer. They are flexible with situations and have accommodated to every situation we have requested.”
“Y'all have always been nice to work with. As always, Eric did a great job, and we appreciated his help and hope he can be there for us for our next inventory.”
“We had load cell issues that I needed to repair before the weekend. Carolina Scales received a call from me late Friday afternoon and was able to have a technician come that late afternoon and they stayed until we got our load cell issue repaired.”
“I can honestly say that due to our long running relationship with Carolina Scales, we have yet to suffer a “scale emergency”! They have kept our equipment calibrated and documented, and so far, in good working order.” - Audrey Williams, Pennington Seed
SUPERIOR SCALE SERVICES
- Service Center for evaluations and repairs
- 24/7 emergency scale service
- Regularly scheduled scale testing
- Two certified heavy capacity test trucks
- State licensed-registered in South Carolina, North Carolina and Georgia
- ISO/IEC 17025 calibration services and test weight rentals
- Crane/hoist weight testing
- Solar powered equipment for remote locations
- RF ID and barcoding systems
- Equipment rentals from laboratory balances to truck scales
INSPECTION SERVICE AGREEMENTS (ISA)
We also offer Inspection Service Agreements (ISA) for regularly schedule maintenance, ensuring your equipment is always operating at it’s best. You can create an ISA routine for semi-monthly, monthly, bi-monthly, quarterly or semi-annually inspections of your weighing equipment. We will perform routine maintenance including cleaning, checking and calibrating your scales and balances.
We also offer a Certificate Retrieval System (CRS) that allows us to access calibration certificates from a secure website. The CRS can track the calibration history of your weighing equipment when we perform calibration tests.
To learn more about our scale maintenance and service agreements, please contact us at 800-277-2439 or email@example.com.